Legal Information

This page contains all legal information divided into three sections.

Terms and Conditions

End User License Agreement for XEOTEK Software

This End User License Agreement is distributed with the software product “Kadeck powered by XEOTEK” (“Kadeck” or “Software”) and/or displayed during installation. By installing, reproducing or otherwise using the Software, the User enters into this License Agreement with XEOTEK GmbH, Schillerstraße 30-40, 60313 Frankfurt am Main, Germany (“XEOTEK”). This License Agreement governs the User’s use of the XEOTEK Software, associated media and Internet-based services. The use of the Software without the conclusion of this License Agreement is an infringement of XEOTEK’s copyright.

1 Scope of the Agreement

1.1       The Software is a comprehensive monitoring solution to manage Apache Kafka® and Amazon Kinesis® data. Among its features are dynamic reporting capabilities and data analysis, validation and correction and data ingestion, whereas the results of these features may be not up-to-date, correct, complete and accurate, and the User shall interpret and use the results at his own risk.

1.2       XEOTEK provides the Software to the User by making it available for download on the Internet.

1.3       XEOTEK licenses and the User may acquire the Software in different Editions with different license models. When the Software is provided, the applicable license model and the amount of the license fee are determined. The amount of the license fee depends on the license model chosen by the User. This License Agreement regulates which rights of use the User acquires with the respective license model, and which general rights and obligations the User has.

1.4       In order to use the Software, the User must register with XEOTEK and from time to time connect to the Internet in order to verify the licensing of the Software.

1.5       Each Edition of the Software is configured as a named-user license model.

2 Free License Kadeck Free

2.1       With the free license for the Kadeck Free Edition, the User receives the royalty-free, non-exclusive, non-transferable and non-sublicensable right to install and use the Software on one computer. The Software runs on the local instance or as a self-hosted web-based service.

2.2       The features and use of the Kadeck Free Edition may be limited.

2.3       XEOTEK shall not be liable for any defects of quality and title of the Kadeck Free Edition unless XEOTEK maliciously concealed the defect.

2.4       If the User acquires the Kadeck Free Edition, the following limitation of liability shall apply: In case of injury to life, limb or health XEOTEK is only liable for intent and gross negligence unless the injury was caused by a defect which XEOTEK maliciously concealed.

3 Subscription License Kadeck Desktop Professional Edition (Professional and Business Package)

3.1       With the subscription license for the Kadeck Desktop Professional Edition, the User receives the time-limited, remunerated, non-exclusive, non-transferable and non-sublicensable right to install and use the Software on a maximum of two computers. The Software runs on the local instance and is not a cloud- or web-based service.

3.2       After the purchase of the Kadeck Desktop Professional Edition the User receives a license key which enables the activation of the Software on two computers. The license key is assigned to the User and may only be used for installation on two computers by the User.

3.3       After the use of the specific license key for two installations, the license key expires and cannot be used for additional installations.

3.4       If a company, a legal entity or a holder of special assets under public law purchases several subscription licenses for its employees, a separate license key is required for each employee. On request, the User shall inform XEOTEK which license key is allocated to a named user and specific Software installation.

3.5       When activating the Software with the license key, a device key is generated on the User´s computer to assign the license key to one specific user and computer.

3.6      The subscription license and the right to use Kadeck Desktop Professional Edition is limited to the term of one year or 6 months depending on the select option on the check-out page. The subscription licenses and the right to use Kadeck Desktop Professional Edition as part of the Business package are limited to the term of one year from the purchase date. Unless otherwise specified, the right of use shall be extended at the end of the term by the same term if the License Agreement is not terminated in writing by either party 14 days prior to the end of the current term. During the term, the ordinary termination of the License Agreement shall be excluded.

3.7       The license fee is due upon the purchase of the Software and at each extension of the term. The license fee is payed per annum in a one-time payment. The granting of the right of use is subject to the condition that the User pays the license fee in due time.

4 Subscription License Kadeck Teams Enterprise Edition

4.1       With the subscription license for the Kadeck Teams Enterprise Edition, the User receives the time-limited, remunerated, non-exclusive, non-transferable and non-sublicensable right to install and use the Software as a cloud- and web-based service. The Software can be integrated into the User’s infrastructure, enabling multiple users to log-in and use the Software simultaneously. The Kadeck Teams Enterprise Edition consists of a basic package licensed at a fixed price and enables a specific number of users to use the Software. Before downloading the Software, the specific number of users is indicated. For additional users, single user licenses can be purchased, if required.

4.2       The use of the Kadeck Teams Enterprise Edition requires a XEOTEK user account. The user account enables the user to obtain a copy of Kadeck Teams Enterprise Edition and receive update notifications. The information of the user account is stored exclusively on the XEOTEK server.

4.3       The subscription license and the right to use the Software is limited to the term of one year from the purchase date. Unless otherwise specified, the right of use shall be extended by the same term at the end of the term if the License Agreement is not terminated in writing by either party 14 days prior to the end of the current term. During the term, the ordinary termination of the License Agreement shall be excluded.

4.4       The license fee is due upon the purchase of the Software and at each extension of the term. The license fee is payed per annum in a one-time payment. The granting of the right of use is subject to the condition that the User pays the license fee in due time.

5 General Terms and Conditions

5.1       The registration of the Software, the license and the right of use are bound to the User and cannot be transferred or sublicensed to third parties without XEOTEK´s prior consent.

5.2       The User is not permitted to copy, rework, decompile, distribute and reproduce the Software. Additionally, the User may not transfer, sublicense, make publicly accessible, rent or otherwise enable third parties to use the Software.

5.3       The User’s right of use expires at the end of the term of the License Agreement in case of subscription license models and with all license models as soon as XEOTEK or the User terminates this License Agreement for good cause. The User then must cease all use of the Software immediately and completely and delete or destroy all copies. License fees already paid for will not be refunded.

6 Updates and Upgrades

6.1       XEOTEK may, at its sole discretion, develop and provide to the User updates of the Software for the purpose of remedying defects and with improved features as well as upgrades with extended functions. The User only will have a claim against XEOTEK for the provision of updates and upgrades upon written agreement of the parties. When in use, the Software informs the User if updates or upgrades are available.

6.2       The User must install the updates and upgrades provided. The previous version of the Software will be overwritten by default.

6.3       If the User changes the Software settings in a manner enabling the new version of the Software to be stored on the computer simultaneously with the previous version, this could result in functional impairments and technical malfunctions of the Software. XEOTEK cannot be held liable for damages caused by unauthorized further use of the Software’s previous version.

6.4       The right to use the updates and upgrades is based on the license model and the User’s right to use the Software. The User only will be entitled to use an update or upgrade if he has the right to use the Software. An update or upgrade does not give the User any additional or extended rights of use to the licensed Software.

6.5       If XEOTEK provides the User with an update to ensure the contractual use of the Software or to remove a defect, the User shall install the update to continue the use of the Software in accordance with the License Agreement. XEOTEK is not responsible for defects and damages caused by the User not having installed the update.

7 Breach of Copyright

If the User violates this License Agreement, uses the Software without the required rights of use or otherwise violates XEOTEK´s intellectual property rights, the right of use granted in this License Agreement shall immediately become invalid and XEOTEK may terminate this License Agreement without notice. The User will then have to cease all use of the Software immediately and completely and delete or destroy all copies. XEOTEK´s other rights, claims and measures against the User remain reserved.

8 Warranties

8.1       This section applies to the Kadeck Desktop Professional/Business Edition and KaDeck Web Project/Enterprise Edition only and not to the Kadeck Desktop Free Edition.

8.2       XEOTEK provides the Software to the User free of defects of quality and title.

8.3       XEOTEK is not obliged to remedy defects of quality or title caused by (1) the use of the Software contrary to the provisions of this License Agreement, (2) the use of the Software in systems or with hardware and software that are unsuitable for this purpose, or (3) the use of the Software by the User, unless the User can prove that the defect was not caused by him.

8.4       If the User is held liable by a third party because the contractual use of the Software infringes the property rights of the third party, the User is obliged to inform XEOTEK immediately, assign the defense against these claims to XEOTEK and support XEOTEK in defense against the claims.

8.5       The User’s claims for material defects and defects of title shall expire after 24 months if the User is a consumer, otherwise after 12 months.

9 Limitation of Liability

9.1       This section is applicable to the Kadeck Desktop Professional/Business Edition and Kadeck Teams Enterprise Edition only.

9.2       XEOTEK is liable without limitation for intent and gross negligence, for injury to life, limb or health, in accordance with the provisions of the Product Liability Act or in case of an assumed guarantee.

9.3       XEOTEK´s liability for slightly negligent breaches of primary obligations is limited to direct damages, which are typical for this License Agreement and were foreseeable at its execution. Primary obligations are such essential duties on the part of XEOTEK necessary for the fulfillment of this License Agreement, i.e., which are prerequisites for the execution of this License Agreement and on which the User may rely. In case of slight negligence, XEOTEK is not liable for lost profit on the part of the User.

9.4       Otherwise XEOTEK´s liability is excluded.

9.5       This limitation of liability also applies to the personal liability of XEOTEK´s employees, representatives and organs.

10 Data Protection

XEOTEK complies with the applicable legal provisions when processing personal data. Information on data protection and XEOTEK´s data protection declaration is available on the Internet at:

11 General Terms

11.1     Changes in performance as well as collateral agreements, amendments and supplements to this License Agreement must be made in writing and must be identified as such.

11.2     If any provision of this License Agreement is held to be invalid, unenforceable, or incomplete, the remainder of this License Agreement shall continue in full force and effect. The invalid or unenforceable provision or the filling of the gap shall be replaced by the statutory provisions.

11.4     If the User is a company, a legal entity under public law or a holder of special assets under public law, Frankfurt am Main shall be the exclusive place of jurisdiction. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

State: October 2023

Privacy Policy

General information

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Xeotek and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at Incubator. An example of a privacy policy can be found at

Log files

Xeotek follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include:

- internet protocol (IP) addresses
- browser type, Internet Service Provider (ISP)
- date and time stamp, referring/exit pages
- possibly the number of clicks

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.

Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services. You also have the option of adding a display name, profile photo, and other details to your profile information to be displayed in our Services. We keep track of your preferences when you select settings within the Services.

Content you provide through our products: The Services include the Xeotek products you use, where we collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include: we collect feedback you provide directly to us through the product and we collect clickstream data about how you interact with and use features in the Services.

Content you provide through our websites: The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, activities or events.

Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as an admin or billing contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Payment Information: We collect certain payment and billing information when you register for certain paid Services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.

Information we collect automatically when you use the Services

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on and how you interact with others on the Services. We also collect information about the teams and people you work with and how you work with them, like who you collaborate with and communicate with most frequently.

Device and Connection Information: We collect information about the computer you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.

Cookies and Other Tracking Technologies: Xeotek and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

Information we receive from other sources

We receive information about you from other Service users, from third-party services.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned in a support ticket opened by someone else. We also receive your email address from other Service users when they provide it in order to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as the billing or admin on your company’s account.

Other services you link to your account: We receive information about you when you or your administrator integrate or link a third-party service with our Services. For example, if you create an account or log into the Services using your Google credentials, we receive your name and email address as permitted by your Google profile settings in order to authenticate you. You or your administrator may also integrate our Services with other services you use. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

How we use information we collect

Below are the specific purposes for which we use the information we collect about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services. For example, we use the name and picture you provide in your account to identify you to other Service users. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide activity feeds and notifications that are relevant for you and your team. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites.

For research and development: We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. We also test and analyze certain new features with some users before rolling the feature out to all users.

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying Xeotek ads on other companies’ websites and applications, as well as on platforms like Facebook and Google. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions and contests. You can control whether you receive these communications as described below under “Opt-out of communications.”

For Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

Legal bases for processing (for EEA users)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

- We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

How we share information we collect

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Sharing with other Service users

When you use the Services, we share certain information about you with other Service users.

For collaboration: You can create content, which may contain information about you, and grant permission to others to see, share, edit, copy and download that content based on settings you or your administrator (if applicable) select.

Managed accounts and administrators: If you register or access the Services using an email address with a domain that is owned by your employer or organization, and such organization wishes to establish an account or site, certain information about you including your name, profile picture, contact info, content and past use of your account may become accessible to that organization’s administrator and other Service users sharing the same domain. If you are an administrator for a particular site or group of users within the Services, we may share your contact information with current or past Service users, for the purpose of facilitating Service-related requests.

Community Forums: Our websites offer publicly accessible blogs, forums, issue trackers. You should be aware that any information you provide on these websites – including profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you delete your account. We urge you to consider the sensitivity of any information you input into these Services. To request removal of your information from publicly accessible websites operated by us, please contact us as provided below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

Sharing with third parties

We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.

Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Third Party Apps: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by enabling integrations with third party apps within the Services. Doing so may give third-party apps access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps.

Third-party app policies and procedures are not controlled by us, and this privacy policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the app.

Links to Third Party Sites: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.

Third-Party Widgets: Some of our Services contain widgets and social media features, such as the Twitter “tweet” button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Xeotek, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

How we store and secure information we collect

Information storage and security
We use data hosting service providers in Europe and host the information we collect, and we use technical measures to secure your data.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information.

Account information: We retain your account information for as long as your account is active and up to six months thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

Information you share on the Services: If your account is deleted, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services.

Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Xeotek account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Choices:
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You may contact us as provided in the Contact Us section below to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Access and update your information: Our Services and related documentation give you the ability to access and update certain information about you from within the Service. You can update your profile information within your profile settings.

Delete your account: If you no longer wish to use our Services, you or your administrator may be able to delete your Services account. If you can delete your own account, that setting is available to you in your account settings. Otherwise, please contact your administrator. You may also contact Xeotek support ( to request your account be deleted.

Delete your information: Our Services give you the ability to delete certain information about you from within the Service. For example, you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party integration, please disable the integration or contact your administrator to do so.

Opt out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier). Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces you under your sole control, like your personal Xeotek account.

How we transfer information we collect internationally

International transfers of information we collect
We collect information globally and primarily store that information in the Europe. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.

International transfers within Xeotek Group: To facilitate our global operations, we transfer information to the Europe and allow access to that information from countries in which Xeotek has operations for the purposes described in this policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based.

International transfers to third parties: Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside.

Other important privacy information

Notice to End Users
Some of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.

Administrators are able to:

- terminate your access to the Services;
- install or uninstall third-party integrations

Even if the Services are not currently administered to you by an organization, if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date. You will be notified if this happens.

If you do not want an administrator to be able to assert control over your account or use of the Services, use your personal email address to register for or access the Services. If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile. Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.

Please contact your organization or refer to your administrator’s organizational policies for more information.

Our policy towards children

We are in compliance with the requirements of EU’s General Data Protection Regulation (“GDPR”) and the Childrens Online Privacy Protection Act Compliance (“COPPA”).Our website, products and services are all directed to people who are at least 16 years old or older.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and delete your account(s), as outlined above.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Xeotek GmbH
Schillerstraße 30-40
60313 Frankfurt am Main

Company Register: Frankfurt am Main, HRB 115891


Legal Notice

Xeotek GmbH
Schillerstraße 30-40
60313 Frankfurt am Main

Tel: +49 69 46994552

Managing Director

Benjamin Buick

Commercial Registry

Frankfurt am Main, HRB 115891

VAT Identity


Responsible for this content

Xeotek GmbH / Benjamin Buick


Xeotek® is a registered trademark of Xeotek GmbH in Germany and other countries.

Scope of this imprint

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We do not review the contents of external links, which are the subject to the liability of the respective provider.